What is Stay Planner

Stay Planner is a digital concierge platform for hotels and villa rentals. We harness technology to help you connect with guests, wow them with additional services, and increase your revenues.

Why Stay Planner

We all love the freedom and security our smartphones provide. Freedom to access information and instantly get what we want. Our taxi and dinner are never more than two taps away. Yet, when we travel, every time we want to order room service or book a diving trip, we are expected to wait in line or wait on hold. At Stay Planner, we think we deserve better.

Increase revenue

Promote your concierge services and notify guests of offers

Improve guest experience

Ease of interaction - information available anytime, anywhere, in any language

Connect

Communicate with guests prior, during and after the stay 

Optimise operations

Minimise pressure on your staff, improve your forecasting, never print a brochure again

Booking, not viewing

Allow real-time transactions for a true revenue impact

Know your guests

Understand guests' wants and needs to offer a unique experience

 

Our clients

Whether your business is a hotel, a travel company, or anything in between, Stay Planner’s leading-edge technology, user-friendly interface, and endless options for customisation add value, helping you build better customer relationships by improving communication and enhancing the guest experience.

Hotels and Resorts

It’s increasingly difficult to wow guests these days. We will offer you a way to dazzle them with experiences you offer, help you make them feel special and keep them coming back year on year.

Villas and cottages

You want to support your guests throughout the journey, but struggle do do so due to limited on-site staff. Using technology, we will let you offer guests the same level of service hotels do, no matter how small or far your team is.

Serviced Apartments

How can you make guests feel at home when they are far from it? We will help you engage with guests and let them make most of the services you and your local partners provide, for a true home from home experience.

How it works

The Stay Planner platform consists of an intuitive, cloud-based administration console (with a built-in CMS), integration API and a set of guest-facing apps. The apps can be delivered as a universal or branded app on your guests’ own devices or as an in-room tablet app. There’s no need to limit yourself – we’ve designed Stay Planner with maximum flexibility in mind, so that you can “mix and match” – allowing guests to choose their preferred option at no extra cost.

Guest facing mobile apps

Our mobile apps are the main contact points between your establishment and your guests. Apps can be delievered either on guests' own devices or your in-room tablets.

Integration API

Our integration system allows our platform to exchange information with your existing PMS or POS solutions.

Administration Console

The heart of the Stay Planner system is our Administration Console and CMS. This backend system is included in the subscription fee and is fully controlled by you.

Interested in finding out even more?

Request a demo

Interested in Stay Planner? Let us know your details and we will be happy to schedule a demo.
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Get in touch

Should you have further questions, don’t hesitate to get in touch!
You can call us at +44 (0) 203 289 80 75, or email us at contact@stayplanner.com