Stay Planner builds relationships
Stay Planner goes beyond just keeping track of your guests’ activities – its innovative analytics allow you to build individual relationships and customize each guest’s experience by accessing each guest’s historical data – all of which gives you plenty of opportunities to upsell and leads to repeat business.
By using Beacon technology, Stay Planner can note the places your guests frequent most often and keeping track of the locations and events that they show the most interest in. Beacons are also able to help track indoor locations as well as outdoor locations in places where GPS service is sporadic. This has positive ramifications for pool and beach service, as your staff will be able to tell exactly where each guest is and what they’ve ordered via the app. Best of all, it’s easy to stay in touch with guests even after they check out, allowing you to stay “top of mind” and keep your guests coming back for more.